How Wallet Data Is Used
We use payment details only to identify the account action involved, confirm status, prevent mismatches and answer a support request. For DANA, OVO, GoPay and QRIS, this can include a wallet reference, amount, time, status and receipt details supplied during an account transaction. Bank transfer and
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virtual account records may include the bank rail, such as BCA, BRI, Mandiri or BNI, together with the reference needed to match your account. We do not need the contents of your private wallet beyond what the payment rail sends for status handling. Our Privacy Policy
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applies where local law permits and may be adjusted when a local rule requires a different handling period or access right. You can ask us to explain a wallet record without sending your full password or private wallet PIN.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.